Pioneering the Facility Maintenance Industry
Your All Encompassing Facilities Solution
We provide end-to-end service and support, delivered by a team of experts, and connected by industry-leading technologies.
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All Encompassing
A singular point of control and accountability
Platform
Intuitive, Scalable & Transparent
Intuitive, Scalable & Transparent
Our proprietary platform, Encompass One, is the brains of our operation, connecting the physical and digital worlds to deliver unparalleled levels of visibility and operational control.
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Processes
Excellence, Efficiency & Accountability
Excellence, Efficiency & Accountability
From requests and work tickets,
to fool-proof quality assurance and performance confirmations, we make it easy to get the work you want done, when and where you need it.
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People
Reliable, Professional & Inclusive
Reliable, Professional & Inclusive
Our network of highly-reliable professionals are experts in three core service categories: Janitorial & Custodial, Engineering & Maintenance, and Groundskeeping & Landscaping.
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Innovation
Inventive, Proactive & Future Focused
Inventive, Proactive & Future Focused
At our core is a culture of continuous improvement through innovation. Whether it is AI, chemical-free cleaning, or robotics, we are charting the future course of facilities services.
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Get To Know Us
Encompass By The Numbers
20+
Years serving customers
96%
Overall customer service rating
2.5MM
Worktickets completed/yr
150MM
Building occupants served/yr
6,000+
Locations managed by Encompass
15-30 Day
Average onboarding time
Services Packages
Scalable Service Packages for Facilities of All Sizes
Encompass
Campus Services
Campus Services
Custom bundled service programs for large buildings or campuses with multiple buildings centrally located in the same geographic area
Encompass
Multisite Services
Multisite Services
Scalable bundled service programs for multiple individual locations located across disparate business geographies
Encompass
Break Fix Services
Break Fix Services
Rapid repairs for urgent, unexpected or one-off situations, performed by our national Partner Network of expert service providers
Encompass
Support Services
Support Services
Partnering with IFM leaders to provide reliable, innovative, technology-enabled facility services support where they need it
Nationally Certified MBE
Partner with NMSDC’s 2023 National Supplier of the Year
Learn how Encompass can help you reach your essential ESG and DEI goals. As a nationally certified MBE, we are proud to have employees from more than 20 countries. This past year we were recognized by NMSDC for our commitment to DEI, company growth, and overall operational excellence.
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Resources
Intel & Insights
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Encompass Named National Supplier of the Year by NMSDC
We are proud to share the news that Encompass was awarded The National Supplier of Year Award by the NMSDC at its 2023 Annual Conference & Exchange.
7 Things to Look for with your Long-term FM Services Provider
You might have a contract with an FM vendor. They make sure everything is in working order, manage housekeeping, and take care of occupant complaints. But are you getting everything that you need?
3 strategies for reducing facility spend
Reducing your facility costs doesn't mean you have to cut corners or sacrifice quality. On average, Encompass is able to reduce customer facility costs by 15%. This is possible thanks to our Building Optimization Programs. Building Optimization Programs are what we call our process for increasing building performance and reducing facility costs.
Walgreens Case Study
Walgreens was experiencing substandard service and a lack of accountability from their providers resulting in stores going without necessary maintenance for over a year. In three months Encompass was able to train and onboard 70+ facilities service professionals, across a four state area, and increase service quality by 35%.
