Hospitals that service civilly and forensically committed patients require outstanding levels of janitorial service as well as expertise in medical compliance and infectious disease control. Our in-house Healthcare Director of Operations, well-trained managers on-site and EVS workers who function as part of the patient care team have made this account a success. Our proprietary software platform, Encompass One, helps manage staffing and quality control while providing required compliance data. Encompass has consistently earned Excellent ratings from the Joint Commission Surveys conducted under the auspices of the Florida Agency of Healthcare Administration and are the gold standard for quality for non-government healthcare facilities.

Long-term relationships are built on communication and trust. Read how a decade-long account matured into a seamless partnership with a sense of united purpose and mutual respect. Discover how a “one team” mentality can mutually benefit both the service provider and the customer.

A 200+ branch bank was expanding its reach rapidly and looking for a provider with a proven track record of successfully scaling with a rapidly growing company. We were able to lean on our strong network of professional partners to expedite recruitment and training and were fully staffed up and onboarded prior to the start of our contract. We were the bank’s first Systems Integrated Service Provider, syncing its internal CMMS with our Encompass One platform, instantly providing the ability to digitally issue and track work tickets, confirm quality of completed orders and provide feedback in real time. In response to our performance, the customer increased our scope of work from 13 to 33 sites within two months.

This extensive inpatient psychiatric hospital complex needed to improve staffing, cleanliness and state and federal mandated standards. We transformed its cleaning and quality standards by incorporating our proprietary software platform to monitor staffing, quality and track KPI. We also integrated our in-house health care compliance expert into their Compliance and Infection Control Team to improve patient outcomes and quality reviews. Read how we turned things around for this large, vital behavioural healthcare facility.