Walgreens was experiencing substandard service and a lack of accountability from their providers resulting in stores going without necessary maintenance for over a year. In three months Encompass was able to train and onboard 70+ facilities service professionals, across a four state area, and increase service quality by 35%.

Our customer is a private research university that is the flagship for its system. The 314 acre campus includes technology and medical labs along with residence halls, cafeterias, athletic fields and grounds. The school consolidated its services with Encompass, achieving considerable savings from economics of scale. By integrating operations into our Encompass One platform, we have delivered unparalleled workticket management and inspection technology. Additionally, we’ve provided the campus with exclusive access to proprietary technology such as H3O, a non-chemical, non-toxic cleaner that exceeds EPA, USDA, WHO and OSHA standards, while cutting chemical costs and physical labor.

This extensive inpatient psychiatric hospital complex needed to improve staffing, cleanliness and state and federal mandated standards. We transformed its cleaning and quality standards by incorporating our proprietary software platform to monitor staffing, quality and track KPI. We also integrated our in-house health care compliance expert into their Compliance and Infection Control Team to improve patient outcomes and quality reviews. Read how we turned things around for this large, vital behavioural healthcare facility.

A 200+ branch bank was expanding its reach rapidly and looking for a provider with a proven track record of successfully scaling with a rapidly growing company. We were able to lean on our strong network of professional partners to expedite recruitment and training and were fully staffed up and onboarded prior to the start of our contract. We were the bank’s first Systems Integrated Service Provider, syncing its internal CMMS with our Encompass One platform, instantly providing the ability to digitally issue and track work tickets, confirm quality of completed orders and provide feedback in real time. In response to our performance, the customer increased our scope of work from 13 to 33 sites within two months.