Meet The
Encompass Team
Get To Know Us
Encompass By The Numbers

Full time Employees

8 Million

Service hours per year


Employee Retention Rate


Nationally Certified MBE


Minority leadership & employee base


Female leadership & employee base

Field Team + Partner Network
Proud to Work with The best in the business
Janitorial & Custodial

It's critical that your spaces are clean, safe and comfortable. Encompass pros deliver a regularly scheduled cadence of cleaning  as well as providing quick response to unexpected issues. 

Engineering & Maintenance

Our Engineering and Maintenance experts make sure that your HVAC, plumbing and other infrastructure are maintained and functional. They are also on call around the clock to respond to any emergency system failure or urgent repair. 

Groundskeeping & Landscaping

We know how important first impressions are. Our groundskeepers optimize the functionality and accessibility of our clients’ properties, while the landscaping team designs and tends to the area’s aesthetic.

Partner Network

Our vast North American vendor network of thousands of trained and vetted skilled workers allows us to quickly staff up any size facility anywhere in the country. With an average onboarding time in as little as 15-30 days.

Our Partner Network
A National Collective
Our ever growing partner network allows us to offer a wide range of services from coast to coast. We provide a seamless and reliable maintenance experience for our customers by unifying and enabling our service partners with our Encompass One software platform.
Company Culture
A growth culture
Our greatest asset is our reliable, professional and diverse talent. We take job satisfaction and personal development seriously and provide career paths and training programs that pave the way to continued improvement and long-term success for our team members. Our dedication to our people has resulted in an industry high 94% employee retention. We've found this translates into even better service for our customers.
Certified MBE
Diversity & Inclusion
We are proud to have employees from more than 20 countries, fluent in 16 languages. We are equally committed to gender neutrality and employing a flat organizational structure that welcomes input from every level of the company. 
Our Founder
Meet Marcell
Marcell D. Haywood is an entrepreneur who has been recognized for his leadership, innovation, and business acumen by a multitude of organizations including the Florida Ultimate CEO Awards, EY Entrepreneur Of The Year, and the 500 List. He leads the Encompass team in our shared mission to leave every person, place, and space better than we found it.
Training Program
Dedicated to Consistent Improvement
We invest in the training and professional development of our people. Our training programs are based on historical field data. This approach allows us to show measurable service improvement over time, based on account KPIs. We also offer Scholarship Programs for both Service Professionals and Facility Managers seeking to upskill and unlock greater upward mobility.
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Blog Posts
Team Events
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Meet Marcell
Marcell Haywood is an entrepreneur and business executive whose core business and investment strategy centers on scalable ventures that specifically target the intersection of technology and age-old service industries.He is currently the CEO of Thesis Holdings, a diversified holding company with equity interests in a range of SaaS and traditional service businesses. Through his role as CEO of Thesis Holdings, Marcell is a Board Member and investor in a number of its portfolio companies.Marcell is also the Founder & CEO of Encompass, a national provider of facility management software and services founded while earning his graduate degree in college. In his role as Founder & CEO, Marcell has made it a point to provide better opportunities to service professionals across the markets Encompass serves.
Maranatha Girls Rescue School
Approximately six years ago Encompass became involved in supporting an organization that was building and operating a rescue center in Kenya to provide a safe refuge for girls fleeing their tribe. The school offers free room, board and, most importantly, an education to the runaways. Education is the key to setting these young girls on the path to independence, opportunities and autonomy.
Encompass Scholarship Programs
Our mission is to leave every person, place, and space better than we found it. One of most important commitments to achieving this mission is to our people. Currently, over 41% of promotable positions are fulfilled internally. However, we think we can beat this in the years to come. That's why on top of training programs and events we also offer two industry scholarship programs. These programs are designed to upskill talent and provide greater upward career mobility.
Encompass Named National Supplier of the Year by NMSDC
We are proud to share the news that Encompass was awarded The National Supplier of Year Award by the NMSDC at its 2023 Annual Conference & Exchange.