Luna is your friendly assistant for facilities professionals on the Encompass One platform. Unlock a streamlined experience that allows you quickly find, summarize, and analyze your facilities data.
Start your day by logging into the Encompass One mobile application with the credentials we’ve provided. It’s your gateway to managing all your tasks efficiently.
Make sure the app has the necessary permissions to access your location and send notifications. This ensures you stay updated and compliant throughout your tasks.
Easily find and manage your assigned worktickets. Ensure you complete and mark them as done in the app by the due date, guaranteeing smooth workflow and satisfied clients.
Begin your work within the designated geofence of the store (0.3 miles from the geo-coordinates). This simple step ensures accuracy and transparency in service delivery.
Enhance your service quality by uploading clear before and after pictures, along with any other required media. This not only verifies your work but also builds trust with our clients.
Boost your standing on our platform with these bonus activities that showcase your commitment and professionalism:
Keep an open line of communication by adding comments and regular updates in the work ticket. It’s a great way to demonstrate your dedication and reliability.
Check off associated tasks within the ticket. This attention to detail highlights your thoroughness and efficiency.
Encourage on-site clients to rate your service. Positive feedback directly influences your rating and opens doors to more opportunities.
Let’s recap, a fully compliant ticket is one that meets all the following requirements:
We value your compliance and efficiency. Enjoy our favourable payment terms designed to reward your diligence:
Not Complaint Tickets
If these requirements are not fulfilled it would entail adjusting the payment terms, and applying penalties for individual worktickets based on the compliance of the partner.
Stay on top of your game by tracking compliance directly within the Encompass One app:
Instantly see compliance status with badges on each ticket. A quick glance keeps you informed and in control.
Dive into the details of each ticket to see the clock location relative to the acceptable range. Transparency is key to continuous improvement.
By adhering to these guidelines, you not only ensure efficient service delivery but also enjoy timely payments and a stellar rating on our platform.
Let’s work together to achieve excellence and success in every task!
If you have any questions or need assistance, our support team is always here to help. Welcome to a partnership built on trust, efficiency, and mutual success!
