3 Strategies for Reducing Facility Spend
Reducing your facility costs doesn't mean you have to cut corners or sacrifice quality. On average, Encompass is able to reduce customer facility costs by 15% thanks to our Building Optimization Programs.
Building Optimization Programs are what we call our process for increasing building performance and reducing facility costs. Programs are custom crafted for each customer but generally can be simplified into the development of strategies focused on these three objectives: efficiency, proactivity, and consolidation.
Efficiency
Measuring performance and KPIs is critical to significantly increase performance efficiency. By collecting this data you are able to gain visibility into the field, track performance over time, and identify trends. With these insights you can find ways to increase efficiency.
For one multi-site customer, Encompass was able to achieve 6% net cost reduction for a portfolio of over 4,000 locations, while also increasing service quality by 34%. We were able to achieve this by aggregating facility service data to identify unneeded services and optimize performance cadences.
Proactivity
Problems shouldn't be left to fester. With early detection and preventative planning you can ensure small issues don't balloon into big, expensive problems. However, this is easier said than done when each day can offer new and numerous challenges. Finding a proactive partner who will be thinking about your long-term goals and needs means that you have help staying ahead of things.
Early detection is critical to make sure a minor issue doesn’t become a catastrophe. A small leak from a pipe will only cost a negligible one-time handyman fee if flagged and fixed quickly. However if a leak is left unaddressed for too long, it could result in water damage that requires a rip and replace or worse, a customer can slip and fall and pursue a personal injury claim.
Preventative planning can reduce costs in two ways. The first is through early detection and response. The second way to save costs is by avoiding the extra charges that go with unplanned emergency or holiday repair calls. This strategy, when executed at scale, can greatly reduce facility costs
Consolidation
The final strategy for facility managers seeking to reduce customer facility costs is bundling and consolidation. End-to-end solutions not only have lots of operational efficiency to offer but also allow customers to save money with preferred pricing, volume discounts, and fewer fees. For example, simply integrating with the Encompass One platform can deliver a measurable associated annual value. This is because if your facilities partner is able to service your business at scale, they can pass the cost savings on.
Encompass is ready to work with you on a tailor-made Building Optimization Program designed to improve efficiency, encourage proactivity and consolidate services for maximum results.
But Wait There's More!
Healthcare Case Study
Hospitals that service civilly and forensically committed patients require outstanding levels of janitorial service as well as expertise in medical compliance and infectious disease control. Our in-house Healthcare Director of Operations, well-trained managers on-site and EVS workers who function as part of the patient care team have made this account a success. Our proprietary software platform, Encompass One, helps manage staffing and quality control while providing required compliance data. Encompass has consistently earned Excellent ratings from the Joint Commission Surveys conducted under the auspices of the Florida Agency of Healthcare Administration and are the gold standard for quality for non-government healthcare facilities.
University Case Study
Long-term relationships are built on communication and trust. Read how a decade-long account matured into a seamless partnership with a sense of united purpose and mutual respect. Discover how a “one team” mentality can mutually benefit both the service provider and the customer.
National Bank Case Study
A 200+ branch bank was expanding its reach rapidly and looking for a provider with a proven track record of successfully scaling with a rapidly growing company. We were able to lean on our strong network of professional partners to expedite recruitment and training and were fully staffed up and onboarded prior to the start of our contract. We were the bank’s first Systems Integrated Service Provider, syncing its internal CMMS with our Encompass One platform, instantly providing the ability to digitally issue and track work tickets, confirm quality of completed orders and provide feedback in real time. In response to our performance, the customer increased our scope of work from 13 to 33 sites within two months.
State Hospital Case Study
This extensive inpatient psychiatric hospital complex needed to improve staffing, cleanliness and state and federal mandated standards. We transformed its cleaning and quality standards by incorporating our proprietary software platform to monitor staffing, quality and track KPI. We also integrated our in-house health care compliance expert into their Compliance and Infection Control Team to improve patient outcomes and quality reviews. Read how we turned things around for this large, vital behavioural healthcare facility.
