Meet Marcell, Our CEO
Marcell Haywood is an entrepreneur and business executive whose core business and investment strategy centers on scalable ventures that specifically target the intersection of technology and age-old service industries.
Marcell is the Founder & CEO of Encompass, a national provider of facility management software and services founded while earning his graduate degree in college. In his role as Founder & CEO, Marcell has made it a point to provide better opportunities to service professionals across the markets Encompass serves.
He is also the CEO of Thesis Holdings, a diversified holding company with equity interests in a range of SaaS and traditional service businesses. Through his role as CEO of Thesis Holdings, Marcell is a Board Member and investor in a number of its portfolio companies.
Marcell has been recognized for his leadership, innovation, and entrepreneurial spirit by a multitude of organizations and media outlets including:
- NMSDC 2023 National Supplier of the Year
- Inc. Magazine National Hire Power Award and 500 List
- Fast Company ’s Most Innovative
- South Florida Business Journal 2022 South Florida Ultimate CEO Awards
- Ernst & Young Entrepreneur Of The Year 2021 Finalist and Accelerating Entrepreneurship Award
- Verizon Wireless Technology Innovation Award
- FSMSDC 2021 Impact Awards MBE Supplier Of The Year Winner
- Endeavor Global High Impact Company
- SFBW (South Florida Business & Wealth) Excellence In Human Resource 2020 Honoree
His community involvement reaches beyond the entrepreneurship arena. A graduate of Leadership Broward Class XXVIII, Marcell volunteers his time to mentor young entrepreneurs as a former board member of Entrepreneurs Organization and FAU Tech Runway.
Marcell studied at Florida State University, graduating Magna Cum Laude with a master’s degree in information technology in addition to receiving continuing executive education at London Business School. He is considered a subject matter expert and is asked to participate regularly as a guest speaker in local and national business conferences.
In his free time, Marcell loves traveling with his son, Lincoln, daughter, Avery and wife, Natalie. He also thoroughly enjoys team sports and is an avid scuba diver. Marcell believes that the key to living a meaningful life is to aim high in purpose and do something that you truly love with people who share your vision and values.
But Wait There's More!
Healthcare Case Study
Hospitals that service civilly and forensically committed patients require outstanding levels of janitorial service as well as expertise in medical compliance and infectious disease control. Our in-house Healthcare Director of Operations, well-trained managers on-site and EVS workers who function as part of the patient care team have made this account a success. Our proprietary software platform, Encompass One, helps manage staffing and quality control while providing required compliance data. Encompass has consistently earned Excellent ratings from the Joint Commission Surveys conducted under the auspices of the Florida Agency of Healthcare Administration and are the gold standard for quality for non-government healthcare facilities.
University Case Study
Long-term relationships are built on communication and trust. Read how a decade-long account matured into a seamless partnership with a sense of united purpose and mutual respect. Discover how a “one team” mentality can mutually benefit both the service provider and the customer.
National Bank Case Study
A 200+ branch bank was expanding its reach rapidly and looking for a provider with a proven track record of successfully scaling with a rapidly growing company. We were able to lean on our strong network of professional partners to expedite recruitment and training and were fully staffed up and onboarded prior to the start of our contract. We were the bank’s first Systems Integrated Service Provider, syncing its internal CMMS with our Encompass One platform, instantly providing the ability to digitally issue and track work tickets, confirm quality of completed orders and provide feedback in real time. In response to our performance, the customer increased our scope of work from 13 to 33 sites within two months.
State Hospital Case Study
This extensive inpatient psychiatric hospital complex needed to improve staffing, cleanliness and state and federal mandated standards. We transformed its cleaning and quality standards by incorporating our proprietary software platform to monitor staffing, quality and track KPI. We also integrated our in-house health care compliance expert into their Compliance and Infection Control Team to improve patient outcomes and quality reviews. Read how we turned things around for this large, vital behavioural healthcare facility.
